Play this IT Support Bingo card during your next shift or team meeting. Mark off squares as common tech issues and user requests occur.
Have you tried turning it off and on?
User forgot their password
Printer not printing
Computer is slow
Outlook won't open
Can't connect to Wi-Fi
My internet is down
Monitor not displaying anything
User clicked a suspicious link
Cable unplugged
It was working yesterday!
Zoom/Teams audio not working
★
User didn't read the instructions
Application crashed
Forgot multi-factor authentication device
Urgent request, but not really
User calls back for the same issue
Asked for a restart, user says no
Update notification ignored for weeks
User asks for a feature that already exists
System is 'broken' but works for everyone else
User describes issue with non-technical terms
Accidental deletion of important file
Ticket closed without resolution
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1. Tap Play Now and share the invite link with your group.
2. Everyone gets a unique 5x5 board with clues from the list above.
3. When something on your board happens, tap it to claim it.
4. First to get 5 in a row (horizontal, vertical, or diagonal) wins!