Play Merchandise Exchange & Refund Bingo with friends online! Mark off items on your 5x5 bingo board as you spot them, and race to complete a line.
Proof of purchase is missing
Return window expired by three days
Item not in original packaging
Tags removed and the policy says otherwise
Customer service line longer than checkout
Manager called before the associate finishes
In-store voucher provided instead of money back
Item originally purchased on sale causes extra math
Barcode won't scan
Associate asks for reason and gets a long story
Item needs restocking fee deducted
Item returned for 'it just didn't feel right'
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Refund rejected due to clear signs of wear
Customer argues the policy should be different
Gift return without receipt requires store card
Online purchase must be mailed back separately
Exchange sought but item out of stock
Return labeled fraudulent in the system
Customer number lookup doesn't find the account
Associate requires two forms of ID
Return label printed from wrong printer
Item returned missing one small accessory
Customer argues online price versus in-store
Opened electronics refused