BRANDING
GREETING
ACTIVE LISTENING
PROBING
KNOWLEDGE
SHAREPOINT
Reference to HIPAA regulations
TONE
CLOSING
VERIFICATION
PLAN NAME
Need for proper record-keeping
★
Discussion of Protected Health Information
PII
MO- Ambetter From Home State Health
WA-Ambetter From Coordinated Care
NV- Ambetter From Silversummit Health Plan
AZ- Ambetter From HealthNet
TX- Ambetter From Superior Health Plan
KS- Ambetter From Sunflower Health Plan
AR- Ambetter From Arkansas Health and Wellness
MS- Ambetter From Magnolia Health
IL – Ambetter Insured by Celtic
IN – Ambetter From MHS