- Caller says they have MultiCare not Medicare
- Patient has the same birthday as you
- An RN calls to schedule for a patient
- Caller compliments you
- Caller has a POA on file
- Schedule a same day appointment
- Schedule three exams for the same patient
- Provider wanting to speak to a radiologist
- Patient asking for results
- Patient has the same name as you
- Transfer to another department
- Schedule a NM study in Yakima
- Very sweet elderly husband calling for his wife
- Schedule a patient over the age of 90
- Give after hour information for a hospital
- Transfer to the Breast Health Coordinators
- Receive a transfer from another ACE advocate
- Checking for sooner appointment
- Caller needing prep instructions
- Caller sneezes in your ear
- Schedule a patient under the age of 10
- Schedule back-to-back mammogram and DEXA in Spokan
- Update patient's insurance
- "A million dollars/cook me dinner/clean my house"